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PHASE 03 / EXIT

Operations

A website is not a one time project. Hours change, services change, reviews land, and the business grows. In this phase we run the machine for you, month after month, so it stays true and keeps working.

WHAT THIS PHASE COVERS

Run right, every month.

Website Care and Updates

We keep your site current and healthy. Content gets updated when your business changes. Fixes and tech issues get handled before your customers run into them. Regular checks watch speed and security, so a small problem never gets to grow teeth.

You run jobs. We run the website.

INCLUDES

  • Content updates as your services, hours, and team change
  • Fixes and technical issues handled
  • Regular health checks on speed and security
  • Listings kept consistent with your site

Performance Reporting

You should never have to guess whether your presence is working. On the schedule you choose, you get a plain report: new inquiries, follow ups sent, past customers contacted, and what we adjusted on your behalf.

No dashboards to decode and no vanity numbers. Two minutes to read, and you know exactly what your operations did this period.

INCLUDES

  • New inquiries, and where they came from
  • Follow ups sent and answered
  • Past customers contacted
  • Changes we made, and why
  • Daily, weekly, or monthly, your choice

Priority Support and Adjustments

Businesses change mid season, not on a schedule. A new service, a changed price, a second crew, a problem on a page: when you need something, you go to the front of our line.

And because your pit crew already knows your business and your setup, the change fits the first time. No re explaining your whole operation to a stranger with a ticket number.

INCLUDES

  • A direct line to the person who runs your site
  • Changes handled ahead of new work
  • Adjustments as your offers and area change
  • A person who already knows your setup

Re-engagement and Follow Up

Your past customers are the warmest audience you will ever have, and most of them only need a reason to come back. When you want them reached, you send us one request. A text is enough. We write and send the follow up for you: a check-in a month after the job, a seasonal reminder, a nudge to the customers who went quiet.

Every follow up plan is built around your business and your kind of customer, never one template dropped on everyone. You never operate the system behind it. Your report shows who we contacted and what came back, and booked appointments land on your calendar.

INCLUDES

  • Campaigns started with a single request from you
  • Past customer follow ups, written and sent for you
  • Timed check-ins, including the one month touch
  • A plan shaped to your business and your customers
  • Results folded into your regular report

Advertising and Marketing Plans

When you want more reach than word of mouth brings, we can run that too. We manage your advertising and build the marketing plan behind it, pointed at the customers and the work you actually want.

It stays optional, and it stays coordinated. Your ads, your site, and your follow up tell the same story, and it all shows up in the same report as the rest of your operations.

INCLUDES

  • Advertising managed on your behalf
  • A marketing plan built around your services and area
  • Ads, site, and follow up kept in step
  • Available when you want it, never automatic

HOW IT RUNS

Steady hands, on rhythm.

STEP 01 / THE HANDOVERThe Handover.

When your site launches, operations start. Nothing falls in the gap between the build and the running.

STEP 02 / STEADY UPKEEPSteady Upkeep.

Updates, fixes, and checks happen on a rhythm, whether you remember to ask or not.

STEP 03 / REPORT AND ADJUSTReport and Adjust.

Your report lands on your schedule. We adjust what the numbers point at.

Hand us the keys.

Every phase starts with the same first step: a free evaluation of where your business stands today.

Book Your Free Evaluation Call

QUESTIONS ABOUT THIS PHASE

What exactly is in my report? New inquiries, follow ups sent, past customers contacted, and the changes we made for you. Short, plain, and on the schedule you picked: daily, weekly, or monthly.

How do I ask for a change? The same way you would ask your own team. Send it to us, we make it, and you hear back when it is done.

How do I start a follow up campaign? Send us a request. A text is enough. Tell us which past customers you want reached, and we build the follow up around your business, run it for you, and report back on who we contacted and what came back. You never have to log into anything.

What if something breaks? Tell us, or we catch it in a check first. Fixes are part of this phase and get handled ahead of new builds.

Can I see my customer records anytime? Yes. They live in your accounts, and they are yours: your website, your records, and your reviews stay with your business.

What if I want to stop? Tell us. There is no hostage clause in how we work. Your website, your accounts, and your customer records stay with you, and your agreement spells out the simple details.

What do you need from me each month? Very little. A look at your report when it lands, and a quick answer when we flag a decision. The ongoing work runs on the systems already in place, and we keep you posted in the report.